Frequently Asked Questions

Yes — 100% free! Our entire Solutions Library, tutorials, and YouTube lessons are free for every student, with no signup or payment required. Our mission is to make quality engineering education accessible to all, regardless of financial background.

Our solutions are learning aids and reference material — use them to understand concepts and methods, then solve problems in your own words. Submitting our content directly as your own work may violate your institution’s academic integrity policy, which is your responsibility. See our Disclaimer for details.

We genuinely appreciate error reports! Email us at info@numengineering.com with the solution link and the issue, and we’ll review and correct it promptly. Accuracy matters to us.

We publish new step-by-step solutions regularly. Check the Solutions Library or our homepage’s Latest Solutions section — and subscribe to our YouTube channel for video lessons.

• Assignment Assistance — step-by-step help with engineering assignments and numericals
• Final Year Project (FYP) Support — topic selection to final presentation
• Aspen Plus Simulation — flowsheets, process modeling, optimization
• AutoCAD Projects — P&IDs, 2D/3D engineering drawings
• Thesis Services — formatting, citations, similarity reduction, write-up support

See full details on our Services and Thesis Assistance pages.

Simple — go to the Hire Us page and fill the order form (basic info → service → details → files → deadline → submit). You’ll instantly get a unique Tracking ID on screen and by email. Our team then reviews your requirements and contacts you with a quote.

Every project is quoted individually based on scope, complexity, and deadline. Tight deadlines and advanced simulations cost more than simple assignments with relaxed timelines. Attach your complete requirements with the order — the more details you share, the faster and more accurate your quote.

Visit the Track Order page and enter your Tracking ID (e.g., NUM-20260722-001) with the email you ordered with. You’ll see live status, progress percentage, timeline updates, delivered files, and your invoice — all in one place.

No problem — your Tracking ID is in your order confirmation email. Can’t find it? Message us on WhatsApp or email info@numengineering.com from the email you used to order, and we’ll resend it.

A minimum 50% advance is required before work begins; the balance is payable before final delivery. We accept bank transfer, JazzCash, and EasyPaisa within Pakistan, and agreed methods for international clients. Every order gets a branded invoice you can download as PDF — it updates automatically from UNPAID to PAID as payments are recorded.

It depends on the project — a single assignment may take 1–3 days, while a complete FYP or thesis support spans weeks. The timeline is agreed with you at order confirmation, and you can watch progress live on the tracking page.

Yes — reasonable revisions within the agreed scope are free until the work meets your requirements. Request them within 7 days of delivery. Changes beyond the original scope (new requirements, added sections) are quoted separately. Full details in our Terms & Conditions.

Cancel before work starts — full refund of your advance. After work starts, refunds are assessed case-by-case based on completed work. If we completely fail to deliver, you get a full refund. See Terms & Conditions for the complete policy.

Yes. Your details are used only to process your order and communicate with you — never sold or shared with third parties for marketing. Uploaded files stay confidential. Read our Privacy Policy for the full picture.

• Email: info@numengineering.com
• WhatsApp: +92 324 5535594
• Contact form: on our Contact Us page

Working hours: Mon–Sat, 9:00 AM – 6:00 PM (PKT). We typically respond within 24 hours.

Absolutely! We’ve delivered projects for clients in the UK, USA, Germany, and beyond. Communication happens over email/WhatsApp, and payment methods are agreed per client. Time-zone differences are never a problem.